Reputation v Reality - Panama and Banking

Opening a bank account in a Tax Haven is supposed to be easy. All hush hush, sly winks, funny bank account numbers. Or as the British might say - "Nudge, nudge, wink, wink, say no more, say no more". I would not say that was my expectation when opening a bank account in Panama, but I certainly was not ready for the level of Customer Due Diligence, KYC (Know Your Customer) and AML (Anti-Money Laundering) checks that were required. And here I were thinking, I'll hand over some cash and we'll open a bank account.

Still the (new) bank insisted the checks they insisted on making were completely normal, and that there had been no change in their process. The printed and many-times photocopied forms certainly appeared to support their position.  This in contrast to my experience opening a bank account in the UK with nothing more than a Belgian identify card. I walked in, sat down, handed over my Belgian identify card and a letter from my employer (which, frankly, I could have typed and printed from my own computer). With little other than asking me for my address, I had a UK bank account, with a debit card in the mail.

At this stage let me say that this was all above-board, as we were in the process of actually moving to Panama from the UK. I'll also confess that this was a month after the world wide splash of the "Panama Papers" and the sudden spotlight that this had shown on Panama in general, and on banking and legal services in particular.

Opening a bank account is one great example of just how the stereotypes of Panama simply are not accurate. Not only did they require identification (and a Belgian identify card was not sufficient, thank you), they required a letter of introduction from our UK bank. A letter that could never touch my hands, but that had to be sent from Bank to Bank. Imagine the humor when I asked for a letter of introduction from my bank. The conversation went something like:

"I need a letter of introduction for my new bank."
"We don't usually issue those."
"This isn't a UK bank."
"Oh, okay, in what country?" said as the service representative was looking up the procedure online.
"Umm, Panama."
Big smile from the service representative "Really? Panama, like, the Papers?" Big smile.
"Yes, really. You didn't need one, but they do."
"Really?"
"Yes, really, and it must go directly from this bank to that bank."
"Oh, so I can't just print it and give it to you?"
“No, and it must be mailed to them, on UK bank’s letterhead, and from the bank’s office. I cannot touch the letter.”

There is little question that the Panama Papers scandal has been a trauma for the country and the legal and financial services industry. Regardless of how many times people are reminded that "offshore havens" are rife, and that certain US States effectively replicate the functions of offshore tax shelters and money laundering havens, the stigma now sticks to Panama. A recent estimate says that 10% of global GDP is held in "off-shore" havens. Trust me, that money is not in Panama.

The Panama Papers have already toppled the government of Iceland, and last month, the Prime Minister of Pakistan was dismissed by the Supreme Court on the grounds of corruption exposed by the papers. numerous politicians and celebrities have been exposed as having "businesses" in off-shore havens, not all in Panama, but all exposed by the release (hacked theft or internal theft, this still remains to be confirmed one way or the other) of files from Mossack Fonseca, a Panamanian law firm that operated in at least 9 countries at the time.

Multi-national corporations with regional headquarters in Panama have considered relocating, and at least one appears to be on the brink of doing so. While that organization does not have significant operations in Panama, it is the Latin America and Caribbean administrative hub.

Meanwhile, Panama has, over the past decade, maked real, tangible progress in the area of Corporate Governance, lead by the IGCP (Instituto de Gobierno Corporativo-Panamá) and various financial supervisory regulators, and the OECD. The first Corporate Governance Code was introduced in 2010, and is enshrined in the Corporate Law.

In relation to the effectiveness of banking supervision, in 2006 the IMF reported: "Panama is largely compliant with the majority of FATF Recommendations for anti-money laundering and countering the financing of terrorism (AML/CFT), reflecting the efforts of the authorities and industry to put in place an effective AML system. Nevertheless, staff makes several recommendations..." Panama has since updated its legislation in line with the IMF recommendations.

In the associated area of Risk Management, the Panamanian banking supervisor requires all banks to provide a statement that they have an effective system of Risk Management. Further, this statement must be signed by the Board of Directors. This is included in the detailed in Chapter IV of Rule 7-2014 (August 2014).

So while Panama has been making serious progress on corporate governance, anti-corruption and banking supervision for many years, still the country has a bad reputation. Having the previous president sitting in a US jail awaiting extradition for corruption does not help. Nor does a culture in which the police regularly request bribes, and in fact give lessons on how to pay those bribes.

Clearly there is a long way to go, both in actual implementation of effective corporate governance, and in inculcating a culture that rejects corruption at the grass-roots level as well as at the most senior levels of government. But the country is not the Wild West, and if anything can be learned from the Panama Papers, it is a reminder that reputation made in years, but destroyed in seconds. Panama has been spending the years demonstrating that it plays by the international rules, and in fact enshrines those rules in law.

Going through the processes of getting a bank letter of introduction was not the end of their due diligence. My employer in the UK received a telephone call from the bank in Panama. Do I actually exist, and do I really work for this company? Could they confirm by email please, from a company email address?

Remember that this is required by a bank in an off-shore tax haven. All I can do is quote the UK bank service representative: "Really?"

How to Bribe a policeman

Is "petty corruption" the same as major corporate or central government corruption?

When flagged down for a minor driving offense, an acquaintance was told by the male and female police officers that this would be a $75 fine. Okay, said the acquaintance, you’re right, I was wrong, write me the ticket and we'll all the on our ways. If only it was so simple. Driving in Panama City can be very difficult, and while a right turn from the inner of three lanes is considered normal, it is possible to break the road code, indeed this is what happened.

First, this is not a comment advocating corruption, or bribing policemen, or bribing anyone else for that matter. This is a comment on the reality of life in Panama, and no doubt in many other countries. Bribery is "normal" in so many places and situation; sometimes petty as I'm going to describe, while at other times major such as the brown envelop scandals of Siemens and Odebrecht, and the Asset Seizure Program in the United States.

Odebrecht is the current poster-child for massive corporate corruption, having bribed its way to successful bids for major infrastructure projects across Latin America. One estimate is that Odebrecht paid out over $780 million in bribes, with investigations and arrests under way in Brazil, Ecuador, Peru, Panama and other countries. This was corruption on a massive scale, and has already brought down at least one government.

Unlike corporate corruption, in too many countries, including Panama and the United States, to name just two, police forces are under-funded, and in many cases, police officers are poorly paid. In some cases, they are so poorly paid that they cannot, on their salaries, feed their families and buy their uniforms. An unfortunate position to place the protectors of social order, including general ethical standards.

In the United States, police budgets are boosted by something called the Asset Seizure Program ("Civil Forfeiture" program), a process by which police can declare that you had the intent to use your assets to commit a crime, or that those assets were gained as a result of criminal activity. Of course, if you can prove that you are innocent, in as much as you did not commit a crime to afford your car, and if you can prove that you did not plan to commit a crime such as buying drugs with the $200 (or $2000) that you have on you, then they will give those assets back to you. You will need to hire a lawyer and go to court, so in many cases, even fighting will cost you more than the assets sieved. US police forces boosted their budgets by $4.5 billion in 2014, more that the total reported value of property reported stolen in burglaries that year.

This can better the described as Kleptocratic behavior on the part of a government. Top-down corruption, if you will.

But coming back to Panama, and our friend stopped by the police.

"A ticket would be a bad thing for your record" the police said, "there is probably a better way to handle this". According to the story we were told, the driver then figured out what was being suggested, and decided to play along, with no desire or intent to pay a bribe. "What do you mean?" She is European, and Northern European, and the thought of bribing a policeman for any reason was deeply repugnant to her way of thinking.

Well, they said, if you were, for example, to pay the fine on the spot, it would of course be reduced, and there would be no need to add it to your permanent record. "Okay", she said, "can I pay it right now at the police station?"

Well that wouldn't be very convenient, would it? So they asked for her passport, which you are required to have with you at all times in Panama. She handed it over, and they looked at it, and handed it back. "There seems to be something missing" she was told. Again, she played dumb.

This carried on for a short while, with the two police looking at each other, wondering about just how dim this woman could possibly be. This was a perfectly normal transaction, and they were confused as to why this wasn't going to script.

So they passed her a red notebook, and in their frustration, said "Look, the way it works is that you put a $20 in the notebook, and everyone is happy." And with no option being given, and instead of the $75 fine that she would legitimately have had to pay for a real ticket, she took a $20, put into the red notebook as instructed, and handed the notebook back to the police.

And yes, that was the end of the story. They then very politely wished her on her way, as if nothing had happened. The law had been upheld, she had been fined for breaking the law. They did their job in pointing that out to her, and giving her an option that did not include wasting her time and theirs, and costing her more money. And they were paid what is in effect the top-up to their salaries that is expected.

Does any of this excuse or condone what was done. Was the FCPA (Foreign Corrupt Practices Act) law broken, or the UK Bribery Act broken? Most surely, a foreign official, two actually, were paid a bribe.

Am I suggesting a moral equivalence between the individual police extracting bribes when minor infringements happen, and the crimes of Odebrecht, Siemens and the US national and state governments? Actually, I would suggest that the bigger evil, not just because of the bigger amounts involved, is the US Asset Seizure Program. This is the nation-state acting as the organized criminal enterprise. Odebrecht and Siemens were crooked, not doubt about that, and used capitalist incentives to illegally entice officials to win sales. The local police who use these tactics to pay for uniforms, food and housing, and schooling for their children, all within an existing and established culture that has effectively established a price for infringements, is the lesser evil by far.

Corruption starts at the top, and the messages from the top determine if a society is corrupt. In the case of the police in Panama, are they individually more corrupt than company executives, or less (or more) than local and national police forces that use extra-judicial seizure of assets? The higher the corruption starts and is justified, the greater the rot it contributes to and create in a society.